FREQUENTLY ASKED QUESTIONS

MY PET HAS A SPECIAL DIET/MEDICATION. CAN THEIR NEEDS BE ACCOMMODATED?

WHAT DO YOU SUPPLY FOR OVERNIGHT BOARDING?

HOW CAN I CHECK ON MY PET DURING THEIR STAY?

WHAT VACCINATIONS DO YOU REQUIRE?

ANY OTHER REQUIREMENTS?

WHAT IF MY CAT BECOMES ILL OR INJURED DURING THEIR STAY

Absolutely!
Though we do provide a variety of meal options, if your cat requires a specific diet, we are more than happy to facilitate.
The same goes for any medication. We just ask you to provide their meals/medication with clear written instructions and we will ensure they receive their specific meal/medications. A small medication administration fee of $3/day applies

We provide multiple bedding options including pillows, blankets, domes and snuggle beds.
You are welcome to bring your cats favourite bedding. If possible, we suggest you have you/your cats name on it.
All food, water bowls and kitty trays are provided.
Our facility is centrally heated though we can offer "Snugglesafe" microwavable heat pads if you think your cat will be more comfortable. Our senior guests often appreciate the extra warmth.
Cuddles are, of course, complimentary!

Please feel free to call us on 0456 427 396 during your cats stay. We're happy to provide updates and photos of your cat whilst they're with us
With your permission, we can post updates of your cat on our Facebook page

Current F3 vaccination certificates are required and we ask for a copy to be provided, with any boosters administered at least 2 weeks prior to commencement of boarding.

We do insist your cat is up to date with their worming and on a flea prevention program. Should any cat be found to have fleas or worms, we will administer a treatment which will be charged back to you. If you're cat is with us for an extended period, we ask to you provide their usual treatment and we will administer as necessary.

We ask that all cats are desexed.

In the unlikely event your cat becomes ill or injured during their time with us, we will attempt to contact you via your contact number and/or email. If we can't contact you, we will endeavour to contact your emergency contact for instructions. If we're still unable to make contact, we will make a decision based on the health and wellbeing of your pet. We have a 24hr on-call vet available. Please advise if you'd like us to contact your usual vet and provide their details. Any veterinary expenses incurred are the responsibility of the owner.

FAQ: FAQ